What We Collect and Why We Need It
When you open an account with us, we collect the information required to verify your identity and process transactions — your name, contact details, and the payment method you choose, whether that is Touch 'n Go eWallet, Boost, or GrabPay. We also collect technical data such
-
1
as device type, browser session details and IP address so we can keep your account secure and flag unusual activity. Transaction records, including deposit and withdrawal history, are retained as required under applicable financial compliance rules. We do not sell your personal data to third parties
-
2
for marketing purposes. Data shared with payment processors — including the local e-wallet providers you use to fund your account — is limited strictly to what those processors need to complete your transaction. Where you have given us a contact number or email, we may use
-
3
it to send account-related messages such as verification codes or security alerts. You can ask us to update, correct or remove your personal data at any time by contacting our support team. Access to and use of this platform depends on local law and is available
-
4
where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.